OBI Küchenstudio Neuss

Achtung: Totale Abzocke und furchtbarer Kundenservice! Wir haben die Küche Ende Mai bestellt, die Montage sollte Ende Juli erfolgen. Unter Berufung auf angebliche Betriebsferien hat die Firma die Lieferung um drei Wochen verschoben. Ich musste meine gesamten Baupläne ändern und war gezwungen, die Miete für meine alte Wohnung zu verlängern, da ich nicht in mein neues Zuhause einziehen konnte. Als i

Buying a kitchen at Obi Neuss was the best decision I could make as a fresh immigrant, who still needs English communication for such more complex tasks like designing a kitchen. Mr. Gehlen was super helpful throughout the process and also after kitchen was built in. He has rich experience in designing kitchens and helped me with tons of tips on how to organise the layout of the kitchen. He was always eager to accommodate any requests that I had, which I had many of. We had several times more than 3 hour long planning sessions, because of my many questions and requests to test modifications on the screen. The installation team was also comprised of real professionals, who installed the kitchen in one day, including hooking up all electrical appliances. And the execution of their work and the quality of the kitchen is excellent. Mega recommended!

We initially visited another kitchen showroom where we didn't feel we received good advice and the quote was way over our budget. Without high expectations, we went to the Obi kitchen showroom to get a second opinion. Mr. Gehlen dedicated a total of seven hours (!) to us over two consecutive days, planning every detail with us. He provided expert advice with incredible patience, showed us everything in the showroom, and let us try it out. Nothing was impossible: every idea was implemented, and we checked whether we liked it and whether it was practical. Even things that the other kitchen showroom told us couldn't be done were made possible here (e.g., the kitchen island). Besides fulfilling all our wishes, Mr. Gehlen always kept the budget in mind and gave us tips on where we could save money and where we shouldn't. Last weekend, the kitchen was delivered and installed, and I could have cried with joy! The large but challenging room (low windows, many uneven surfaces, protrusions and edges, a doorway that needed concealing; see before photo) is now beautiful, and we have plenty of space for cooking and baking. We wholeheartedly recommend Mr. Gehlen as a consultant to anyone. Many, many thanks for the fantastic planning and realization of our wishes!

The kitchen planning with Mr. Gehlen was extremely good. Top-notch advice, very courteous and friendly! I can highly recommend him to everyone.

Eine sehr freundliche und intensive Beratung bei angenehmen Ambiente und viel Anschauungsmöglichkeiten! Die endgültig geplante Küche wurde termingerecht und ohne Probleme eingebaut! Es lief alles wie geplant! Vielen Dank an Herrn Gehlen, der mit viel Geduld und Ideen unsere Küche geplant hat. Kann ich nur empfehlen ! Sehr sympathische und lustig.

I am completely satisfied; Mr. Gehlen's consultation was truly excellent. The kitchen looks fantastic, and the installation team on site also did a very good job.