PLANA Küchenstudio Köln

Wir sind mehr als zufrieden mit unserer Küche und der Beratung. Hatten mehrere Beratungen hinter uns aber bei Alma wurden Dinge angesprochen, die bisher keinem aufgefallen sind. Die Monteure und Mitarbeiter sind stets freundlich und bemüht eine tolles Produkt zu unseren Vorstellungen abzuliefern.

We did a team event at Plana and had a great time. Not only the staff knows how to handle big groups but they did it with care and always a smile on their faces. They told us how to do each individual step and took care that we followed their instructions properly. In the end we enjoyed a delicious dinner done by us. Would happily repeat!

Our new kitchen arrived recently and we're absolutely thrilled! From planning and consultation to installation, everything went smoothly. No inflated prices or anything like that, just professional service with perfect workmanship and a fair price! 😍 We're completely in love with it and so glad we listened to Mr. Waldt and chose the oven with the steam function. The food tastes amazing and it's incredibly easy to use. We'd choose them again in a heartbeat! 😍 Thank you! 🙏

I received prompt yet highly professional advice from Mr. Dirk Waldt. He took his time, listened to my wishes, and together we planned a truly fantastic kitchen in just a few days. The consultation was honest, competent, and pleasant – you can immediately tell he has a wealth of experience. I was able to schedule a second appointment at short notice after the first, and Mr. Waldt was well-prepared and showed me a 3D plan of my new kitchen. We then reviewed all the details on-site, using existing kitchens in the showroom as examples. I can absolutely recommend him as a kitchen design consultant!

We received advice from Mr. Waldt and had our kitchen delivered and installed three weeks ago. I must admit that I am a very demanding customer and it's not easy to please me. But Mr. Waldt managed to win me over and planned our kitchen with me. He dedicated several hours to us over several days. The kitchen studio then temporarily provided us with appliances (refrigerator, stove, and countertop) until our kitchen arrived, which we picked up and returned. Unfortunately, there were several installation errors, incorrectly delivered parts, and many corners that weren't optimally considered in the planning, such as doors that bang against each other or the wall. The wait for replacement parts will be several weeks. We were offered a Plana TEDDY or a Plana MUG as compensation for these inconveniences and the extra work involved. Even after requesting some form of compensation or concession, we received nothing. I am deeply disappointed and expected better service!

Mr. Brüne-Frehmann provided me with outstanding advice during the planning phase. From the very beginning, he took ample time, listened carefully to my wishes, and simultaneously contributed very well-thought-out, practical ideas. The planning was extremely detailed, transparent, and of a high professional standard. His experience and his feel for both functional and aesthetic solutions are immediately apparent. I felt I was in excellent hands and can wholeheartedly recommend Mr. Brüne-Frehmann.