Küchen Aktuell GmbH

„Never to visit again store for our family. I have never seen such a rude approach as I was told off very rudely by a female employee since my 2 year son was crying. I was trying to calm him down, but it was not easy such that moment. Anyways, ruined all my day! Not a family friendly and kid friendly place... Do not recommend in anyways as how could perform a family kitchen when do not have any emphathy to a Mum...."

„Forget about quality, worst services I had ever seen in any sector. Kitchen has major issues, measurements are completely off, team is not skilled enough. Careless attitude, you paid and we got profit, your kitchen and your problem kind of mindset. Kitchen is delivered in multiple pieces, with full of issues: granite is broken, alignment issues, parts are missing, color mis-match, measurements are completely off… highly disappointed. I will not recommend to buy the kitchen for this company. 2-3 months are over, more 3 visits are done… I am still waiting for my kitchen to be delivered. This is a scam company. Lot of promises before the payment in terms of English customer support, professional services, team support …. 1st challenge just after the payment, contact person disappeared withwhom we were dealing since weeks and 2nd challenge, now team is really willing to speak in English while all calls n services were done in English before the payment. BE CAREFUL"

„Not an ideal place to buy a kitchen. It's a trap. At first they will say all good stuff and agree with price and when it comes to install, it will not happen. The people don't have any idea how to make electric connection and because of that they will ask for a electrician. That will cost another 1000 euros and they will not listen to their failures. They will agree to do everything but at the end it's customer's responsibility and they will just say thanks for your understanding. Especially when you are not from Germany you will face a different level of racism. Very bad unprofessional people around to loot your money. Not recommended at all."

„Forget about quality, worst services I had ever seen in any sector. Kitchen has major issues, measurements are completely off, team is not skilled enough. Careless attitude, you paid and we got profit, your kitchen and your problem kind of mindset. Kitchen is delivered in multiple pieces, with full of issues: granite is broken, alignment issues, parts are missing, color mis-match, measurements are completely off… highly disappointed. I will not recommend to buy the kitchen for this company. 2-3 months are over, more 3 visits are done… I am still waiting for my kitchen to be delivered. This is a scam company. Lot of promises before the payment in terms of English customer support, professional services, team support …. 1st challenge just after the payment, contact person disappeared withwhom we were dealing since weeks and 2nd challenge, now team is really willing to speak in English while all calls n services were done in English before the payment. BE CAREFUL"

„Not an ideal place to buy a kitchen. It's a trap. At first they will say all good stuff and agree with price and when it comes to install, it will not happen. The people don't have any idea how to make electric connection and because of that they will ask for a electrician. That will cost another 1000 euros and they will not listen to their failures. They will agree to do everything but at the end it's customer's responsibility and they will just say thanks for your understanding. Especially when you are not from Germany you will face a different level of racism. Very bad unprofessional people around to loot your money. Not recommended at all."

„Excellent sales consultants to provide advice and design recommendations and superb technical assembly teams!"