alma Küchen | Küchenstudio Köln

Küchentraum kann auch Badspiegel Der Kauf und die Montage meines neuen Badspiegels wurde absolut professionell und sauber durchgeführt. Der Monteur war pünktlich, freundlich und hat sehr sorgfältig gearbeitet. Ich bin rundum zufrieden und kann den Service uneingeschränkt weiterempfehlen. Vielen lieben Dank!

I ordered an Alma Kitchen on recommendation, early in 2025 and while the staff in the store were friendly and professional, the actual delivery was frankly shocking. The first delivery turned out to be for only half the kitchen with all the doors faulty and needing to be returned. The instalation team also left a mess behind. OK... that happens... but then the second delivery weeks later... after having to live with a kitchen without doors, wasn't complete either. Yes, the staff were more experienced and left it clean but still, I needed to wait for more parts. On the third attempt, the kitchen was finally in place as ordered. Clearly the factory has serious QA issues but what really made me rate it two stars was the fact that the compensation offered for this lengthy screw up was frankly pathetic citing their right to rectify things twice in the T&C's. Not delivering half the kitchen I wouldn't class as rectifying. No serious attempt at customer recovery. Simply couldn't recommend. Real shame.

We are more than satisfied with our kitchen and the consultation. We had several consultations, but Alma pointed out things that no one had noticed before. The installers and staff are always friendly and dedicated to delivering a fantastic product that meets our expectations.

We are very happy with our new kitchen from Alma Küchen! The consultation was excellent from the very beginning. The employee who advised us at our initial appointment (whose name we unfortunately can't recall) took a lot of time and helped us with great ideas and an honest assessment. We finalized the order through Ms. Kockesen, who also provided friendly service and handled everything reliably. Overall, everything went wonderfully – from the planning to the installation. We are delighted with the result and would definitely recommend Alma Küchen!

Competent and honest advice. They don't try to sell you anything you don't want. I've had the kitchen for almost a year now and I'm very happy with it. High-quality components, clean workmanship, and installed by skilled people.

Excellent service, superb staff. The kitchen was installed yesterday and looks fantastic. The staff were very, very friendly, courteous, and competent. Everything was adjusted and refined until it was perfect. There was a minor issue due to a delivery error from the supplier, but this was resolved very professionally and quickly. This kitchen studio is definitely recommended, and we will certainly use their services again. Thank you so much!