Küchenstudio Am Berg GmbH

Da fühlt man sich einfach gut aufgehoben und beraten. Es ist leider nicht selbstverständlich, dass man in Küchenstudios ein Vertrauensverhältnis aufbauen kann. Hier hat man das Gefühl gemeinsam an dem Projekt "neue Küche" zu arbeiten. Mal sehen, ob die weitere Abwicklung ebenso professionell passiert. Zwischenstand: bis zum Vertragsabschluss weiterhin perfekte Beratung. Wenn es mit der Umsetzung a

Unfriendly and completely incompetent. I strongly advise against this store. We bought an Almimö kitchen from this store. The telescopic rails on one of the "apothecary" kitchen cabinets broke. After waiting five (!) months for a response regarding the repair, I went to the store today and brought the broken telescopic rails with me. The owner (?) claimed that there are no more telescopic rails available and that the manufacturer no longer exists. I replied that telescopic rails are purchased parts that are available in bulk from wholesalers and that there would certainly be reasonably suitable telescopic rails available. No, she said, I had no idea; such a thing doesn't exist anymore. I opened a wholesaler's website on my smartphone and proved her wrong while standing in the store. The elderly, gray-haired owner's reaction was: "That's the internet—I'm a specialist shop—I don't buy anything online." The subsequent discussion was unpleasant, characterized by the store's complete incompetence and utter lack of customer service. I drove a kilometer further to a long-established carpenter and explained my problem. He took the wholesaler's catalog, opened it, immediately found the exact telescopic rails that fit, ordered them, and will install them in the next few days. Nobody needs a kitchen studio like "Am Berg" anymore!

It was a pleasure for me to experience what a kitchen studio can achieve. Highly recommended.