planbar Küche & Interior

Meine Frau war heute bei der Firma Planbar um sich einen ersten Eindruck zu verschaffen, da der Inhaber Herr Grumm keine Zeit hatte, meldete er sich im Nachgang telefonisch bei ihr um einen Termin zu vereinbaren. Ich bekam das Telefonat im Auto mit und finde es mehr als merkwürdig, dass Herr Grumm zunächst meine Frau fragte, im welchen Stadtteil sich das Objekt befindet, da es in dem Grundriss, de

My wife visited the Planbar company today to get a first impression. Since the owner, Mr. Grumm, didn't have time, he called her afterward to schedule an appointment. I overheard the call in the car and find it more than odd that Mr. Grumm first asked my wife which district the property was located in, as it wasn't clear from the floor plan she had previously sent by email. After my wife deflected this question, he immediately pointed out that he differed from "ordinary" kitchen studios in that his kitchens cost no less than €25,000-€30,000, and she should be aware of that. Dear Mr. Grumm, we live in the Oberkassel district, but what does that have to do with anything?! Why do you dare ask such questions before a consultation?! How can you approach someone with such prejudice? I'm sorry, but under these circumstances, we cannot imagine working with you.

Excellent communication regarding a replacement part. The problem was not only professionally identified but also resolved at a reasonable price. The staff went the extra mile, even though the benefit was minimal.

A beautiful shop with many great details. As installers, we've had the pleasure of working on many beautiful and well-designed projects. Thank you for that.