Meine Möbelwelt Düsseldorf - Ihr Küchen & Möbelfachhändler

Wir möchten Herrn Seiied Fotukhian unseren aufrichtigen Dank für die sorgfältige Küchenplanung von der Konzeption bis zur Fertigstellung, seine konstante Erreichbarkeit und die hervorragende Unterstützung beim Aufbau dieser hochwertigen Küche aussprechen. Selbst für Hobby-Heimwerker war der Aufbau dieser Küche gut realisierbar. Angesichts dieses exzellenten Services können wir dieses Unternehmen u

We got our kitchen from Meine Möbelwelt. We liked the quality of kitchen for the reasonable price and it was delivered within 2 months as promised. Few things were missing at the installation but later completed it in few days after follow up.

Very good store for new, almost new and used furniture and electronic appliances. They have a good variety of products in all categories... refrigerators, ovens, washing machines, microwaves, beds, sofas, dining tables, chimneys etc. They have some kitchen models on display and can also create customised kitchens with 3D rendering. The staff was quite helpful and spoke good English. We were able to get good quality stuff in our budget. They have decent delivery times as well. Would definitely recommend this store to everyone looking for such products for a reasonable price.

My dream kitchen! We are more than satisfied. It simply couldn't be better or more beautiful. Pure enthusiasm!!! We became aware of the furniture store through social media and went straight there for a consultation. The consultation was very competent and professional. Everything was shown to us on the screen down to the smallest detail, so we had a clear idea of ​​what it would look like. The finished kitchen looks much better than planned. Very high-quality, modern, elegant – simply WOW. Our expectations have been more than exceeded! Cabinets, appliances, and countertop of the highest quality! All this for an unbeatable fair price! A big thank you to the installer, Bakhit. He did an outstanding job. Very careful and clean work, and he did it all by himself – top-notch. Another big plus was that the team is always available. It was definitely the best decision to buy our kitchen here. We can recommend Meine Möbelwelt 1000%. Thank you for the great cooperation.

The kitchen visually meets my expectations perfectly; it's really stylish. However, the entire process leading up to the final completion was extremely unsatisfactory. Below is a summary and chronological account: • May 9, 2025: Kitchen ordered and measurement appointment. • July 21, 2025: Kitchen delivered. • July 25, 2025: Kitchen installed; the sink was missing. I was informed that it would be delivered within two days. • August 2, 2025: The installer did not show up for the scheduled appointment in the morning and did not contact me. Only after several inquiries and a phone call did he arrive around 7:00 PM. The sink was installed, but almost incorrectly, which could have led to water damage. See picture 2. The agreed-upon follow-up appointment was not kept. • August 5, 2025: The installer arrived and completed the work. Furthermore, the store manager inspected the damaged fronts and took measurements for a custom-made cabinet. • August 12, 2025: Order placed for the replacement parts and the custom-made cabinet with an estimated delivery time of 8–10 weeks. • October 16, 2025: Replacement parts arrived at the store. • October 28, 2025: Planned delivery and installation; parts were again missing. • October 30, 2025: The custom-made cabinet did not fit and could not be installed. The installer announced that he would make the necessary adjustments and complete the work on October 31, 2025. • October 31, 2025: The installer did not appear. • November 3, 2025: The cabinet was installed, but a strip was missing. See image 3. • November 4, 2025: Consultation with the store; It was promised that the missing trim would be installed. • November 10, 2025: No response. • November 24, 2025: No contact was made up to this date. A technician was supposed to contact me to schedule an appointment. • November 29, 2025: The technician was scheduled to arrive sometime between 8:00 AM and 5:00 PM. • December 1, 2025, 4:59 PM: The technician arrived and installed the missing trim (see image 4). The remaining visible gap, according to the technician, "cannot be fixed any other way because the wall is crooked." Overall, I find the customer service to be clearly inadequate. Either this is an exceptional, isolated incident, or such situations occur more frequently – perhaps negative reviews are simply not published. This actually happened to me – this review was labeled as defamatory. Shame on you!!