Küchen Aktuell GmbH

Beste Entscheidung! Herr Bieske ist Vollprofi, sehr engagiert mit hohen Anspruch und dabei sehr kreativ und erfahren. Hatte jederzeit vollstes Vertrauen in und zu ihm und bin fast etwas traurig das Projekt Küche zu beenden. Vielen Dank für diese meeega Küche!

We bought a 12k euro value kitchen in 2022 and we trusted them in advising the proper kitchen devices. Big mistake! We ended up with a fridge setting in vibration the whole cabinet at every cycle (that got even worse after their remedial fix, video), and with a dishwasher that does not even have noise reduction surfaces (pictures) and makes loud noise when automatically opens. We have to close the bedroom door to sleep. No information delivered on the devices with the contract to get aware of those issues. Weeks or months of waiting for a remedial intervention and at the end we received a proposal to pay additionally to get better devices. The wood worktop as well needed to be replaced, as due to the improper installation and to the debatable compatibility of the advised washing basin with the wood tops, it got damaged due to water infiltrations. Also, if you wanna go to them, do it, but as minimum choose yourself the devices or collect information upfront. Do not trust blindly the shining glass like kitchen surfaces.

Achtung: Fake ads!!! They advert a price but then the seller tells literally « of course the price is wrong. Do you think someone will come to visit us if we would put the correct price? » Incredible. I never face this before in any shop. I put 1 star because at least he was transparent to us! If not I would just put 0 star. We have been much better advised at IKEA. Incredible...

We bought our new kitchen here and are absolutely delighted. A few mistakes were made during the initial installation, but they were handled very professionally. Everything was corrected without any problems at the next appointment, and now it all fits perfectly. The salesperson was incredibly friendly, knowledgeable, and always helpful from the very beginning. We felt well-advised and taken seriously. The after-sales service was also excellent. Ultimately, the result is what matters – and we are truly happy with our kitchen. Highly recommended! Thanks to Mr. Schnegelberger and the branch manager :)

Wir waren bei Küchen Aktuell Düsseldorf und wurden von Herrn Sergej Bill beraten – und wir sind einfach nur begeistert! Von Anfang an hat Herr Bill sich unglaublich viel Zeit für uns genommen. Er ist auf jeden einzelnen Wunsch eingegangen, hat uns zahlreiche Muster gezeigt und verschiedene Varianten durchgespielt, bis wirklich alles perfekt gepasst hat. Man hat sofort gemerkt, dass hier jemand mit Erfahrung, Fachwissen und vor allem Leidenschaft arbeitet. Unsere Küche ist am Ende exakt so geworden, wie wir sie uns vorgestellt haben – eigentlich sogar noch schöner. Jede Kleinigkeit wurde berücksichtigt, jedes Detail durchdacht. Die Planung war professionell, strukturiert und trotzdem sehr angenehm und entspannt. Besonders beeindruckt hat uns, wie geduldig er war und wie transparent alles erklärt wurde – von Materialien über Geräte bis hin zur Finanzierung. Wir hatten zu keiner Zeit das Gefühl, unter Druck zu stehen, sondern wurden ehrlich und kompetent beraten. Für uns ist es wirklich eine Traumküche geworden – genau nach unseren Vorstellungen. Absolute Empfehlung und ein riesiges Dankeschön!

We've now purchased our second kitchen from Küchen Aktuell – and we're absolutely thrilled once again. Our local contact, Lars Dieter Roll, provided us with excellent advice. The planning process was completely seamless, our wishes were taken into account precisely, and we felt we were in good hands at all times. We are very happy with both our old and our new kitchen. We were particularly impressed by the excellent value for money and the expert advice. Highly recommended!