ott cucina - Küchen fürs Leben

Wir sind mit unseren Plana Küchen sehr zufrieden. Fachmännische und kompetente Beratung in Funktionalität, Design und Materialien. Alle Wünsche wurden erfüllt, vielen Dank an das ganze Team für die vielen Sitzungen. Die Plana eigenen Monteure haben gute und saubere Arbeit geleistet. Wir können Herrn Bischof und Team in allem weiterempfehlen.

Despite the good quality of the materials, we unfortunately cannot recommend this kitchen studio. The studio was recommended to us in connection with our apartment purchase. We came to the initial appointment very well prepared (dimensioned architect's floor plan, mood board, clearly defined wishes and budget). We were told we had a roughly three-hour planning appointment with designs scheduled for the following week. After inquiring, this appointment took place, but neither our requirements nor the measurements were taken into account. We were even asked if the windows and doors couldn't simply be changed – even though it was known that the apartment was essentially finished. Instead of working on solutions, we were shown out of the appointment after about 30 minutes with the explanation that our budget could not be met. Our written expression of disappointment, as well as a renewed summary of our requirements, went unanswered. At a subsequent appointment, the measurements were indeed adhered to, but once again, our wishes were either not implemented or presented as "not feasible." The kitchen ultimately exceeded our maximum budget, consisted mostly of display appliances, and lacked a transparent explanation of the features and interior layout. This appointment also ended after 45 minutes. Since we were required to submit the plans that day, we felt compelled to order the kitchen as planned. As the project progressed, significant measurement errors came to light: incorrectly recorded electrical outlets, a single cabinet that was neither the right height nor width, and ultimately delivered incorrectly three times, resulting in several additional installation appointments. New appointments were only scheduled after we specifically requested them. While the kitchen looks nice in the end, important components that were clearly agreed upon beforehand are missing. These components were explained to us by the studio when we signed the contract and are now missing. There was no apology or compensation – instead, we received the final invoice without any explanation.

We've had our Ott kitchen for just over a year now and are extremely happy with it. The initial consultation was excellent, and the installation was very professional and precise. The price was unbeatable, too. After a year, we can wholeheartedly recommend getting kitchen advice from them!

Meine Vermieterin hat über Ott Cucina eine Küche einbauen lassen. Die Handwerker haben grandiose Arbeit geleistet, noch nie so Detailgetreue Handwerker arbeiten sehen. Man merkt das ihr eurenJob aus Liebe und Leidenschaft praktiziert! Besonderen Dank geht an Heiko 💪 bester Mann. Danke euch!

Hello everyone, reviews are usually only written by those who are dissatisfied, so it's all the more important to leave a review when you're satisfied. I visited the five most well-known kitchen showrooms in Ulm, whose names everyone knows, but which I won't mention here. Not a single one of them could fulfill my wish for a kitchen island with a very thin, extended ceramic countertop. All the salespeople initially said it wouldn't be a problem. However, when it came to implementation, it was never feasible, for fear that the countertop would break, as a suitable base would have to be custom-made. Nobody wanted to do that. Mr. Weh made it all happen for me. Together with a metalworker, he welded together a truly beautiful table frame. I was certainly the most difficult, meticulous, and demanding customer, and I tested Mr. Weh's patience. But he endured it with angelic patience and remained reliable, polite, and helpful even after I signed the contract. He kept his promises. I'm thrilled with Ott Cucina kitchen studio and highly recommend getting a quote from them before signing anything with one of the more well-known kitchen studios. Greetings to the entire team and thank you again for my wonderful kitchen! Tobias Hess P.S. Photo of my kitchen on my profile!

If you're looking for a high-quality kitchen, on-time delivery, and professional advice and installation, Ott is the right place. We are very happy with our new kitchen. You get exactly what you pay for. I highly recommend them.