KÜCHEN MEYER NORD GMBH & CO. KG

Wir hatten einen netten, schnellen und persönlichen Austausch mit der Firma Küchentreff. Herr Kähne war ein toller Ansprechpartner. Die Monteure waren auch auf Zack und haben alles sehr ordentlich aufgebaut. Auch den Chef haben wir kennengelernt, der ebenfalls persönlich vor Ort war und sich um alles gekümmert hat. Das wichtigste: Die Küche ist wunderschön geworden! :)

Disappointing planning, poor quality, and a complete lack of understanding We had our kitchen designed and installed by Küchen Meyer in Oldenburg. Unfortunately, a serious defect appeared after only a few weeks: the panel above the dishwasher is swelling – despite what we consider completely normal use. We almost exclusively use the Eco program (50°C), usually run the dishwasher overnight, and often don't open it until hours after the cycle has finished. Of course, it can happen that the dishwasher is opened while it's still warm and some steam escapes. I find it absolutely unacceptable that a kitchen cabinet door would be damaged after just a few openings. In addition, a clear planning error was made: the door of a corner cabinet is designed in such a way that it always hits another panel when opened. The coating on this panel has now chipped off – a foreseeable problem that should never have occurred with proper planning. The way the complaint was handled was particularly disappointing. An installation manager arrived and, after only a few seconds, declared that our use of the dishwasher was "grossly negligent" because we supposedly opened it too soon. No objective inspection or review took place. Both claims for damages were categorically rejected. For me, it's clear: these are planning and quality errors. True kitchen experts would either have avoided these issues altogether or at least acknowledged and rectified them. Instead, customers are being held responsible for perfectly normal kitchen use. Since there has been no attempt to compromise, we will now pursue legal action. Based on our experience, I unfortunately cannot recommend Küchen Meyer.

We would like to extend our sincere thanks to Ms. Schmidt. From the initial consultation to the final planning of our kitchen, we felt exceptionally well cared for. Ms. Schmidt guided us with extraordinary friendliness, great patience, and the utmost professionalism. She addressed all our wishes, contributed valuable ideas, and always kept our vision and budget in mind. Her expertise and her flair for design and functionality particularly impressed us. Thanks to her outstanding advice, we were able to plan our absolute dream kitchen – we couldn't have wished for anything better. We wholeheartedly recommend Ms. Schmidt and thank her again for the pleasant and trusting collaboration.

We bought our new kitchen from this kitchen studio and are absolutely thrilled! The consultation was excellent from start to finish. We would especially like to commend kitchen consultant Ms. Schmidt, who addressed our wishes with great dedication, expertise, and patience. She showed us fantastic alternative options and always got the best possible solution for us. We also received a truly fair price. Thank you so much for the outstanding service – we wholeheartedly recommend this studio!

We are absolutely thrilled with the advice and service we received from Mr. Weniger! He absolutely won us over with his expertise, patience, and friendliness. He accommodated all our requests, and when we needed to make spontaneous changes, he immediately found suitable solutions and implemented them quickly. What was particularly nice was that he's not only highly skilled, but also humorous and personable—you simply feel at ease and in good hands with him. This makes kitchen shopping a real pleasure! We definitely recommend Mr. Weniger! Best regards, the Tanrikulu family