Küche&Co Frankfurt-Offenbach

die neue Küche ist absolut empfehlenswert. Bei der Beratung und Planung hat uns Frau Goldammer hervorragend unterstützt. Herr Gellerer und sein Kollege haben innerhalb eines vormittages einwandfrei die Küche aufgebaut. Alles lief absolut reibungslos. Wir haben uns von einigen anderen Anbietern von Küchen beraten lassen, aber den besten Gesamteindruck von Beratung, Angebot und Qualität hatten wir

We are very happy with our new kitchen. The sales staff were all very friendly, especially Mr. B., who provided us with expert advice from the very beginning. The kitchen design was beautiful and well thought out. We received a warm welcome and immediately felt well taken care of. In the end, everything fit perfectly or was adjusted to fit perfectly – truly excellent service!

Wir haben unsere Traumküche so wie Wir Sie wollten bekommen .Tolle Beratung von Herrn Bertolone,schnelle Lieferung und saubere und perfekte Montage.

0/5 We had nothing but problems with this kitchen studio from start to finish. First, we were sent a quote with the wrong color (the email only stated the name of the front color, apparently expecting me, as the customer, to know exactly what color it was). Then there were delivery delays that I wasn't informed about. I was only informed of this when I contacted them. Then I was promised a call back as soon as the new delivery date was known, which never came, nor did I receive any further feedback on the status of my order. Ultimately, the desired cabinets weren't delivered, which, according to Mr. Fakoory, is my fault. I had both the original invoice and a picture of the existing kitchen with me when I arrived, but apparently they didn't look closely. According to Mr. Fakoory, it's my fault because, as a customer, I unfortunately don't know the cabinet types and therefore didn't realize that the cabinet in the purchase contract wasn't the same as the one in my photo. Mr. Fakoory is always very rushed on the phone, interrupts a lot, and cuts you off quickly. In recent conversations, I've become louder because I find his behavior completely incomprehensible. He doesn't listen to the problem and interrupts when you try to explain it. He also didn't seem interested in solving the problem, instead claiming I was trying to "shift the blame" onto him. I had expected that, as a professional, he would order the right cabinets using the original invoice and pictures. What I experienced, however, was not professional; it was absolute insolence.

Mr. Bertolone was very customer-friendly and always had solutions for questions and problems. Our kitchen is a dream; we are very satisfied!

We planned our new kitchen here in the spring and had it installed at the beginning of June. We had previously visited other kitchen studios, but immediately felt at home here. The consultation and planning were very friendly, professional, and included creative design ideas. After a short delivery time, the installers installed the kitchen in just one day. A special highlight is the ceramic countertop. (Luckily, Mr. Fakoory "stood his ground" here :-) Many thanks to the entire team at Küche&Co