Marquardt Küchen

Mit der Planung und Beratung meiner Küche durch Herrn Grünig war ich sehr zufrieden. Herr Grünig hat Erfahrung und ist kompetent. Mit den elektrogeräten bin ich zufrieden, nur der Geschirrspüler entspricht nicht meinen Erwartungen. Da würde ich ein anderes (besseres) Modell wählen. Leider gab es einige unschöne Gespräche bis zur endgültigen Fertigstellung der Küche. Die waren ärgerlich und unnötig. Fazit: mit der Küche bin ich sehr zufrieden und würde auch wieder bei Herrn Grünig kaufen.

We had a great experience with Mr. Mizrak during the consultation. He had suggested us appropriate products for the kitchen which suited best to our wishes and budget. We are very satisfied with his service.

I have had a similar experience to some other people, who left their review here. I was in the market for a new fitted kitchen and was directed towards Marquardt through an Around Home ad and sales rep. The experience was pretty sobering. While the rep was helpful and took the time to explain various basics of kitchen planning, he did not live up to the expectations raised. What's more he was not wearing his face mask. In the first meeting, we discussed our preferences, available space/measurements, etc. I would like to positively call out that the consultant was bold enough to propose his own solution. Unfortunately, though, in a second meeting we found out that he had designed his proposal at odds with the actual room size (despite him having a scaled floor plan). In addition, the fridge was weirdly positioned away from the kitchen. When my wife and I provided this feedback, the agent visibly reacted upset - he then said that everything could be adjusted but it would not make sense to properly plan at this time. Rather we should just sign the order now, and we could configure the kitchen closer to the date of handover of our new apartment. Surprised I asked how I then could know how much the kitchen would cost, to which he responded "just assume between 24,000 and 28,000 EUR". Really, I am supposed to spend that amount of money without any mutual understanding of what I am supposed to get??? PS: last fun fact - even though the next step was that we would hear back, we never did. Well, except I kept getting calls from either Around Home or Marquardt asking me whether I had taken a decision and would be ready to order...

Had to review my previous post because this kitchen became a waiting nightmare. As summary: - could not pay with the agreed method when signed the contract (Credit card) - wrong sink was send and after writing several e-mails complaining and suggesting solutions finally a substituting sink was offered - no contact/follow-up or answer to proceed with the substitution solution Additionally: - with the assembly an electric wire was damaged- a hole was left in my kitchen wall - 1 cabinet it is still to be assembled - 1 failure in the upper cabinet has to be fixed Consequences of this situation: - a completely paid kitchen cannot be used (remember no sink=no tap= no pipes closed to use even the dishwasher) - I had to bring an electrician to fix the damage and the wall has a hole in it (costs) - I have to order take out for the past 3 weeks (costs) The sales worked (of course very well), found intimidating the several warning payments I got even treating not to deliver the kitchen if I would not pay (while waiting for the go to pay with card in the store) and after the assemblywent wrong has beed a horror movie to even get their attention/feedback in order to solve the issue I have. Defnitly DO NOT RECOMEND. _______________________________________________________________ Service TOP, Mr. Mizrak was very attencious and made all efforts to help me find the kitchen that suites my needs and look perfect! Was recommended by a friend and I will certainly recommend to others.

A friend referenced us the place and at the end we brought also another friend, as we were truly satisfied with the service. Mr. Mizrak is super professional, very experienced and supported us perfectly during the whole process.

My experience is good overall, they have been kind, I took an ex exhibition kitchen, the price was acceptable. I had an issue with the drawers, they changed the soft closing on all of them. Not 5 stars as 1,300 Euro for delivery and installation is way too much.