Küchenheld - Küchenstudio in Hamburg

5 von 5 Sternen – Absolut herausragend: Ästhetik trifft auf Perfektion Wer eine Küche sucht, die nicht nur ein Arbeitsplatz, sondern ein echtes Qualitäts- und Design-Statement ist, kommt am Küchenstudio 48 nicht vorbei. Wir wurden von Frau Frauke Bröcker von der ersten Sekunde an auf einem Niveau beraten, das heute seinesgleichen sucht. Die Planung: Frau Bröcker besitzt eine bemerkenswerte Beratungskompetenz. Sie hat es geschafft, unsere vagen Vorstellungen in eine perfekte, systematische Plan

Luis provided excellent and competent advice with many helpful suggestions. The planning was well thought out and transparent. We ultimately decided on a different solution (due to a technically superior approach for maximizing ceiling height), but we can still recommend the studio.

I highly recommend Küchenhelden. Mr. Mevens planned the kitchen exactly according to our wishes and implemented all of them. The consultation was very competent and exceptionally friendly. Although we ultimately decided on a different kitchen, I can wholeheartedly recommend this kitchen studio.

We started planning our kitchen with Küchenheld in March 2025. Initially, we were very satisfied with the planning and the agreed-upon completion date of mid-June 2025. However, the fact that we were expected to sign a completed purchase contract immediately at the first appointment made us a little skeptical. Now it's November, and our kitchen still isn't finished. The problems started with the installation date being postponed by almost three weeks, then a forgotten dishwasher, which was delivered about four weeks later. Then we received black corner profiles instead of white ones. Apparently, the other colors didn't even exist at first and then were supposedly unavailable. This turned out to be a lie after speaking with the kitchen manufacturer. The countertop didn't fit, a fact Küchenheld only noticed four weeks after the kitchen had already been installed. There were many other problems; practically nothing went right from the start. We had to chase after every single step, ask questions, and explain ourselves. One service provider didn't know what the other had done or was going to do. The store is disastrously organized, and customer satisfaction seems to be of no concern. I definitely advise against buying a kitchen here.

We had a very positive experience with Küchenheld. They provided highly competent advice and dedicated ample time to the planning meeting in Hamburg's HafenCity. The Küchenheld team doesn't just sell; they offer practical advice from the perspective of experienced installers. This resulted in very helpful and practical design solutions.

A very bad experience. At first, it seemed like the planning would go well... but unfortunately, that wasn't the case at all. They made so many planning errors that we ended up paying much more than originally estimated. Furthermore, it took four months from the start of the installation to the final appointment because something was constantly wrong. Oddly enough, Küchenheld is incredibly quick at obtaining signatures (required as early as the second consultation) and sending invoices and payment reminders, but everything else takes forever. We went to a professional kitchen studio to avoid surprises and get good advice, but in the end, the stress and frustration outweighed everything else. We wouldn't do it again.