MEDA Gute Küchen

Ich war bei mehreren Küchenstudios, um mir mehrere Angebote einzuholen. Hab ich mich auf Grund der Erfahrungen, die ich gesammelt habe, für REDDY Küchen in Halle entschieden. Der Hauptgrund war die sehr kompetente und sympathische Beratung des VB Herr Scholz. Er ging auf alle meine Wünsche ein und sie wurden zu 100% umgesetzt. Hinzu kam die Termingenaue Auslieferung der Küche. Ich bin sehr zufrieden und würde meine nächste Küche auch wieder hier kaufen! Einfach eine Top Erfahrung!

We purchased a kitchen from this kitchen studio and received excellent and professional advice over several appointments. The salesperson was discreet yet knowledgeable and took ample time to show us different options and answer any questions we had. We especially appreciated the relaxed atmosphere and the opportunity to consider everything at our leisure. The consultation was consistently friendly, patient, and professional. Overall, it was a very pleasant experience that we would highly recommend. The kitchen measurements were also taken smoothly and without any problems, so we are now really looking forward to having our new kitchen installed!

MEDA – never again! Friendly advice – then trouble and chaos The consultation during the kitchen purchase was initially pleasant: friendly, competent, and convincing. But after the purchase, the real problem began. The originally agreed-upon delivery and installation date was postponed by two weeks at short notice without prior notification. Instead of a compact two-day installation, I was suddenly given three fixed dates on which I was expected to be present – ​​without any consultation or flexibility. When I inquired, I received an unfriendly response and was simply told, "That's how it always is." The day before the first of these dates, I received a call: the appointment was canceled due to illness, new dates were offered for the following week – this time suddenly only two days. When I confirmed these via email 15 minutes later, I was informed the next day that the dates had already been booked. Only after several emails and phone calls – and the threat of withdrawing from the purchase agreement – ​​did I finally get the two original dates back. The installation itself was carried out professionally and cleanly, but not without complications. The countertop backsplashes were installed with multiple silicone joints (two on one side, one on the other), which was never mentioned beforehand. When I inquired about it, I was told, "That's the only way it can be done"—something other manufacturers demonstrably manage better over a 3-meter backsplash. Furthermore, almost 2 meters of plinth were missing, which were finally installed two months later. The kitchen consultant then promised to arrange some compensation or a price reduction for all the inconvenience. I haven't received any response in two months now. Overall, a very disappointing experience: Good advice up until the purchase—afterwards, a lack of transparency, poor communication, and no customer service. MEDA—never again!

We are extremely satisfied with the kitchen, from planning to installation. All our contacts understood customer satisfaction and executed everything according to our wishes. We highly recommend the team in Halle.

I ordered my new kitchen from Meda Küchen. Mr. Scharmann advised me with great patience and expertise. He made the most of even the smallest space and created a beautiful kitchen for me. One challenge was combining existing kitchen components with new ones. However, this turned out so well that it looks as if it was always meant to be this way. Delivery and installation went smoothly, and I received the kitchen even faster than expected! Thank you so much!!