CJ Möbel Jaeger GmbH & Co. KG

Ich finde es super das es Poco in Göttingen gibt, Preise top, Möbel auch sehr schön. Allerdings ist beim Personal noch sehr viel Luft nach oben. Bisher sind wir bei fast jedem Besuch an einen unfreundlichen Mitarbeiter geraten. Beim letzten einkauf direkt an 2 Mitarbeiter. Die eine war an der leeren Kasse überfordert und unfreundlich zu uns, weil wir einen Pavillon vorab reserviert haben. Ich wuss

Don't be put off by the exterior! The furniture store is fantastic! The saleswoman, A.T., is outstanding! She impresses with her absolute expertise and style! If you're looking for something special, combined with excellent, thorough, very friendly, and highly competent advice, this is the place for you! An absolute and unqualified recommendation for Möbel Jaeger in Göttingen!

We bought a complete box spring bed from a renowned manufacturer at Jäger for several thousand euros, explaining that we wanted something really good due to back problems. When we asked, the saleswoman mentioned a manufacturer's Gold Guarantee, supposedly valid for 5 years. This guarantee is also advertised on the manufacturer's website. Now, after only 2.5 years, one of the two supposedly high-quality mattresses is worn out, with visible indentations between 2 and 3 cm. Unfortunately, there are no relevant court rulings, but wear and tear is generally assumed when these dimensions are reached, especially without any weight being applied. We specifically chose pocket spring mattresses with 1000 springs per square meter, which are supposed to be "state of the art". Although, after our complaint and careful review of the order confirmation (which did not include the 5-year Gold Guarantee), a Jäger service technician came to our home after 2.5 years, measured the indentations, and confirmed them, the free replacement was refused. Instead, they "accommodatingly" offered us a mattress that we found identical online for less, trying to sell it to us as a goodwill gesture. That might work for elderly people without internet access or for idiots, but unfortunately not for us! We have since replaced the mattress ourselves, paying less than the goodwill gesture from Jäger, which the furniture store would have profited from. A legal battle isn't worth it for just a few hundred euros. We will never set foot in that place again!