PLANA Küchenstudio Denzlingen

Ich war bereits in vielen anderen Küchenstudios und kann aus eigener Erfahrung sagen, dass viele Küchenberater leider nur wenig bis gar kein Fachwissen haben. Ganz anders bei Timmroth Küche! Hier habe ich mich von Anfang an sehr wohlgefühlt. Alle meine Fragen wurden ehrlich und kompetent beantwortet, und ich habe zusätzlich viele hilfreiche Tipps und Tricks bekommen, an die ich selbst gar nicht ge

I bought my new kitchen from PLANA Küchen and I'm absolutely thrilled. From the initial consultation to the final installation, everything went perfectly smoothly. I'd especially like to commend my contact person, Roberto Semeraro, who advised us with incredible expertise, patience, and creativity. He took all our wishes into account, suggested fantastic solutions, and ensured that everything was perfectly tailored to our needs. The installation was also professional and clean, and the result is simply superb. I can wholeheartedly recommend PLANA Küchen (especially Mr. Semeraro)! Thank you so much for the excellent work. 🙌

We bought a new kitchen and then extended it later, so far so good. During the installation of the first part of the kitchen, the police had to be called because the kitchen installers started a fight with other tradespeople – that's completely unacceptable! To this day, there's been no apology or anything of the sort! Despite the very high deposit, Plana couldn't deliver the appliances. I was told on the phone that the installers would come, but that the appliances weren't guaranteed to arrive... that was the first argument with Plana. It was clear to us that the kitchen had to be completely finished when we moved into the house. I got a quote for all the appliances from an electronics store, with the assurance that they would be delivered for the kitchen installation (a few days later), but Plana refused to cooperate. Only after many heated discussions and threats of legal action did Plana agree to remove the appliances from their offer. The delivery from the electronics store, however, went perfectly. We ended up with different thicknesses of trim strips on the opposite sides, which doesn't look good. However, it was a long and arduous process to reach an agreement with Plana. Now I'm dealing with a warped sink, which I reported a long time ago. Plana doesn't consider it a warranty case, of course. They say it's common for sinks to warp and pop out of the natural stone countertop—everyone knows that, right? Based on Plana's response, my only option is legal action. I've already consulted a lawyer; now we'll see what happens. If you're looking for an adventure, Plana is certainly the right choice.

We bought our kitchen from Plana. Before we signed the contract, the salesperson was very helpful and called us almost weekly. However, this changed after we signed the contract and paid the invoice in full. Subsequent changes were only implemented after much prodding, and promised updates were often not forthcoming. We had to follow up several times due to incorrect deliveries – for example, one strip was delivered too short three times. A particularly frustrating issue was a drawer handle strip that the consultant had planned for, which later turned out to be technically impossible. Instead of offering a suitable cabinet with a push-to-open function, we were told that we had recognized the error ourselves and had signed the contract as is. Therefore, no replacement was offered. Furthermore, we were offered a discount in exchange for a positive Google review... Overall, we are very dissatisfied with the after-sales service and the poor handling of the order, and based on our experience, we cannot recommend Plana Küchenland.

We highly recommend the Plana kitchen studio in Denzlingen! From the initial consultation to the final planning and installation of our new kitchen, everything was simply perfect. The consultation was extremely competent and friendly. Mr. Abler took plenty of time to understand our wishes and ideas and offered us creative solutions. We felt well looked after and well advised at all times. The planning process went smoothly, and we were impressed by the professionalism and commitment put into every step. The suggestions were well thought out and exceeded our expectations. The installation of our new kitchen was also flawless. The craftsmen were punctual, meticulous, and installed the kitchen perfectly in a very short time. The result is simply fantastic! We are completely satisfied and enjoy our new kitchen every day. Many thanks to the entire Plana team for their excellent work.