MEYERHOFF KÜCHENHAUS Bremerhaven

Ich habe meine neue Küche im Frühjahr dieses Jahres bei Herrn Wendt gekauft, und sie wurde vor etwa drei Wochen eingebaut – und ich bin rundum begeistert. Die Beratung durch Herrn Wendt war von Anfang an ehrlich, transparent und sehr angenehm. Er hat sich viel Zeit genommen, ist auf meine Wünsche eingegangen und war dabei jederzeit offen, auch was die Preisgestaltung betrifft. Besonders positiv f

We had an extremely disappointing kitchen consultation with Mr. Bajrami. The consultation, or rather the kitchen planning, took a total of four hours, during which we had to sit there continuously. This time was completely disproportionate to the result. During the planning process, the prices were changed several times, which made a very unprofessional impression and created a complete lack of transparency. In the end, we were given a kitchen design that we didn't feel comfortable with, as costs and specifications kept shifting. Particularly irritating was Mr. Bajrami's suggestion that we simply order certain elements, such as the wall cladding, from Temu, as they were supposedly too expensive at the showroom. I expect a professional kitchen consultation to provide a comprehensive solution, not recommendations for discount online retailers. Overall, we felt poorly advised, our time was extremely wasted, and no trust could be established. Unfortunately, I cannot recommend him. (I bought my kitchen elsewhere and am extremely satisfied.)

Chris Schmidt provided excellent and friendly advice. He took plenty of time and considered all our wishes. Unfortunately, it wasn't possible to view all the suggested appliances in the still new and developing showroom. Ultimately, we ordered our kitchen from another supplier because their price was significantly lower – even though Meyerhoff would have matched that price.

Unfortunately, we didn't get any stars. We had booked an appointment for the grand opening in Bremerhaven and got one. So, a week later, we went and had a nice consultation for about 1.5 hours. We left our floor plan, and the kitchen consultant said she would have two designs ready within a week and then get back to us. After 14 days, we followed up by email, but unfortunately, we didn't hear anything from the consultant. It's a shame; you can't sell a kitchen like that.

We had our kitchen designed by Chris Schmidt at Meyerhoff Küchenhaus and are absolutely thrilled. The consultation was top-notch; he addressed every single request. Since we were initially unsure about the cabinet front colors, Chris Schmidt visualized various options for us, allowing us to ultimately choose the perfect combination. Chris Schmidt dedicated a great deal of time to designing the ideal kitchen for us. Therefore, we highly recommend his planning and consultation services!

After having someone from Meyerhof come to measure our space, we went back to their kitchen showroom. Unfortunately, no amount of pleading or begging helped; they refused to assist us. We weren't in their system, the measurement request was on an employee's computer, but that employee wasn't there, and no one else had access to it! On our next visit, we had better luck. An employee took pity on us and planned a kitchen with us. The planner was excellent, as were the two colleagues who installed the kitchen. We also wanted Meyerhof to dismantle our old kitchen and load it onto our van. According to the shipping manager, this wouldn't be a problem; it was even stated on the order. Unfortunately, the two employees weren't interested at all and, after an hour of supposedly turning screws for €425, they were done and left. The day before the new kitchen was to be installed, the owner contacted us to say that our splash guard, a large glass panel with a design, wouldn't be delivered until later. I then complained about the kitchen not being dismantled; we have photos. Well, even six months after ordering, the glass top is still missing, and they're no longer responding to our complaints. If this continues, we'll probably need a lawyer. Update: Google reviews are a great thing. Based on this review, the head of the kitchen department at Brhv contacted me and supposedly the full €425 for the failed dismantling will be credited, and all defects will be rectified on February 6th. It remains to be seen. Here's a picture of the old "dismantled" kitchen after the men left. Update: On February 6th, Meyerhoff came as promised and completed the kitchen. Why they added the deposit to the invoice amount instead of deducting it is a mystery to them, as you can see in the picture. According to the invoice, I should now pay €973 instead of €75. But with Mr. Homfeld, Meyerhoff not only has a top-notch craftsman, but he also immediately sent a clarifying email. Update: Meyerhoff came on February 6th as promised and completed the kitchen. Buying a kitchen is a nerve-wracking experience, but we are very happy with the end result.